PBAPP ONLINE. CONVINIENCE AT YOUR FINGERTIPS.
Your days (and sometimes nights) may be busy. Or, you may be out-of-town. So, we set up user-friendly options for you to pay Penang water bills online, via 9 leading e-banking portals.
Using PBA ONLINE means avoiding traffic jams, queues, parking issues and time constraints. All you need are: your bill, a smartphone / tablet / PC, an Internet Connection and an e-banking account.
HOW IT WORKS
When making a PBA ONLINE PAYMENT, you are “instructing” your banks to make a payment to PBAPP to settle a water bill. Please print/save a copy of your e-banking transaction.
PBA ONLINE payments are enabled through special arrangements made with these 9 leading banks. Kindly note that your bank may charge you a fee for e-banking transactions.
Just click or touch the name of your bank to view a quick guide video on how to make a PBAPP ONLINE transaction. Have your water bill on hand and you will be done in a few minutes!
FOR PEACE OF MIND
PBAPP PREPAID also makes it easy to pay ahead for the water supply services.
Simply pay more than your latest water bill amount. The additional payment will automatically be deposited as PBAPP PREPAID credits in your water account.
Your PBAPP PREPAID credits will be shown in your next bill. These credits will be automatically drawn down to settle future water bills.
It works just like any other pre-payment for cell phone services, petrol of coffee.
FRIENDLY, CARING, RESPONSIVE
CUSTOMER CARE SERVICES
PBAPP ONLINE and PBAPP PREPAID are customer-friendly services introduced by Perbadanan Bekalan Air Pulau Pinang Sdn Bhd (PBAPP) for the benefit of all Penang water consumers.
We are proud to serve Penang as its licensed water supply operator and we take pride in offering the best possible services to our customers.
For more information on PBAPP ONLINE and PBAPP PREPAID, please call our 24-Hour Call Centre (04 509 6 509).